Operator‑Specific Support & RCS Notes for SMS Clients
This article provides a quick overview of major telecom operators in India, their DLT support levels, and readiness for RCS (Rich Communication Services). Understanding this can help businesses align their communication strategies efficiently.
📡 Operator-Wise Support Overview
| Operator | DLT Portal | Support Level | RCS Status | Notes |
|---|---|---|---|---|
| Reliance Jio | TrueConnect | High | RCS Ready | Fastest onboarding; RCS integration for enterprise is in rollout phase. |
| Airtel | Airtel DLT | High | Fully Enabled | Actively promoting RCS for brands; direct tie-ups available. |
| Vodafone Idea | VILPower | Moderate | Partial | Supports RCS in pilot mode; excellent coverage in urban areas. |
| BSNL | BSNL DLT | Basic | Not Available | DLT portal functions well, but RCS not yet offered. |
| Tata Tele | Tata DLT | Moderate | No Info | Good for DLT compliance; limited RCS scope. |
💡 RCS Summary
- RCS (Rich Communication Services) is the next-gen upgrade of SMS, offering branding, images, buttons, and real-time chat features.
- To enable RCS for your brand, the operator and device both need to support it (mostly Android).
- Airtel and Jio are currently leading in enterprise-level RCS enablement in India.
- RCS is a powerful tool for customer engagement, but still in early adoption stages among Indian users.
📍 Choosing the Right Operator
For SMS and RCS both, Airtel and Jio provide the most robust ecosystem for brands looking to scale securely. If RCS is not a current priority, BSNL and Tata DLT portals can still serve well for standard messaging compliance.
Need Guidance? Muzztech Wireless Pvt. Ltd. can assist you in choosing the right operator, enabling RCS, and ensuring complete DLT compliance for your campaigns.
Note: Operator features and RCS coverage are subject to change. Always check with official DLT portals or telecom partners for latest capabilities.